What Our Customers Say

October 22, 2025

We analysed 66 Crescent Nest customer reviews (March–October 2025) and pulled out what people actually say, what they love, what they want more of, and where we can improve. Results: an average 4.8/5 with 58 five-star reviews and ~94% verified buyers. That’s encouraging, but we’re not complacent.

The themes you talk about most

Based on the content of those reviews, here’s what comes up again and again:

Sustainability & materials (56%) — bamboo heads, lower plastic, planet-first design
Design & unboxing (32%) — looks great on the vanity; feels premium
Multiple modes/settings (26%) — easy to personalise clean
Value & recommendations (24%) — “worth every penny,” “highly recommend”
Deep clean feel (20%) — noticeably cleaner, “dentist-fresh”
Family-friendly (17%) — whole family enjoys the settings
Battery life (15%) — “charge really lasts”
Travel (12%) — sturdy case loved by most; a few want it lighter

(Percentages = share of reviews mentioning each theme.)

In your words: highlights from real customers

“Hands down the best toothbrush I’ve ever owned! It really cleans the teeth but is so gentle on the gums at the same time.” — Winnie, ★★★★★

“Impressive!!! I love that this toothbrush has a lifetime guarantee… battery life is AMAZING. Highly recommend.” — Karli W., ★★★★★

“Finally, a sustainable electric toothbrush! … This is a wonderful investment for you and your family.” — ADL, ★★★★★

“Love our new toothbrush! The whole family are enjoying the different settings and the charge really lasts!” — Sarah, ★★★★★

“I have been wanting to try an electric one for a while, and the fact it is bamboo makes it even better… works SO well.” — Jess, ★★★★★

“I absolutely love my bamboo toothbrush… soft head to use. Highly recommend to all!” — Eloise, ★★★★★

“The unboxing experience was great. Teeth and gums feeling good!” — Greg M., ★★★★★

“Very pleased… several settings to choose from, gentle on gums, and the subscribe & save makes it easy to stay on track.” — Laura H., ★★★★★

What this says about the product (and where we push further)

Clean & gentle (without the plastic baggage)

Customers consistently report a deep clean feel that’s still gentle on gums, the sweet spot we design for. The eco story isn’t an add-on; it’s baked in: bamboo brush heads (home compost the bamboo base; dispose of bristle bundle + tiny connector in general waste) and a reusable handle that lasts.

Personalised brushing wins

From Sensitive to Polish, multiple modes help different mouths find their match. Families call out the ease of sharing one handle with individual heads.

Real-world convenience

You flagged a long-lasting charge and solid build. That’s deliberate, fewer charges and fewer replacements mean less hassle (and less waste).

Design that feels like a treat

Premium look and thoughtful unboxing matter. A toothbrush should be something you’re happy to display, not hide.

Travel case feedback, thanks, we heard you

Most love the robust travel case; a few called it heavier than expected. We’re exploring a lighter variant alongside the current protective option.

Recent love for the rest of the range

Bamboo Charcoal Eco Floss: “Such a good eco alternative! … satisfying ‘lift’ and plastic-free packaging.” — ★★★★★
Bamboo Travel Case: “Attractive and robust… keeps everything tidy on the go.” — ★★★★★

(with noted requests for a lighter version from a small minority)

Why customers say they’d recommend Crescent Nest

Cleaner feel without irritated gums
Planet-minded design (significantly less plastic per head)
Modes for everyone (including sensitive)
Battery that lasts and USB-C convenience
Looks good in a design-led bathroom
Easy replenishment (subscribe & save for brush heads)

Thinking about switching?

If you’re weighing up an eco-friendly electric option, our customers’ comments point to a simple equation: premium clean + sustainable build = a better daily ritual. That’s the brief we hold ourselves to every feature, every material, every refill.

Explore the range: